Tuesday, July 19, 2011

FOOD CHAIN TECHNOLOGY

we were also asked to take a heedful observation in three different fast food chains around the metropolis. In my case among many food chains my fingers can’t count, I visited the very famous McDonald’s food chain, the successful Jolibee food chain and the Greenwich food chain. In these busy establishments, there are different activities happening all around it.
Yet amidst status differences of these different food chains, I spotted common similarities between the McDonalds, Jolibee and Greenwich. It is always been a fast food chain’s trademark to have such influx of avid costumers. When I was there observing the whole scenario, I can only perceive are the tables full of costumer eating their orders, excited expression of children after their parents had receive the happy meals they ordered, busy and long lines of costumer waiting to be catered by the welcoming cashiers, hastened works of those service crews, and the satisfied expression of costumer who had just finished consuming their meals.
Aside from these harmonious happenings, I found something disturbing about this food chains and it is their problem in the following areas:
  • Table sanity; where the tables were left unclean which sometimes a sanitary crew forgets to clean it up. The common circumstances here is that when current costumers occupying the tables finished what they order, they apparently will left their leftovers and mess on the tables. Normally, a sanitary crew will took long to notice the tables and sometimes may result to leaving it dirty until a new set of customers will come to that table to occupy it. Apparently, the new customers will wait for their table to be cleaned up but sometimes out of impatiently waiting no service crew will clean up the mess left by the previous customers. It will result to a scenario where the customer will call the attention of a sanitary crew to clean the table they will occupy. This problem might be a result of either the previous costumer who messed up or the heedlessness of the sanitary crew who always mistook tables between unclean and clean.
This scenario may impose bad effects to the food chain establishment. We can’t deny many customers will mock services they provide especially in the table sanitary service they provide. If this scenario continues, many customers will become dismayed to arrive in an unoccupied table flooding with spilled catsup or folded napkin within a coke float cup.
In order to solve such issue of unmonitored sanitary problem of a table, I came across a tumbling idea to monitor the cleanliness of the tables after use. I was thinking of technology that is far simpler than automatic cleaning hands attached on a table or far simplest than a flipping table with trash compartment below. I called this technology a “Table Sanitary Button”.
Simply, this device is committed to resolve the following issues and little problems mentioned below:
  • Monitoring of Table Sanitations
  • Attentiveness of sanitary crews
  • Next costumer disrespect
This new device I had thought is a small scale technology affixed on the food chain tables. It shapes like a flattened box with a programmed chip, a “Press” button, a small green flat bulb and a label that say: “To all valued costumer: please press before leaving the table.” The main function of this button is to send a specific frequency through the air which will be transmitted to a receiving device held by the sanitary crew.
When the costumer finished eating their orders, basically they will leave the tissues and plastics on the tables. The customer must press the button indicating that they are leaving. When the button is pressed, the green flat bulb will light as well as it will send a certain level or range of frequency that will be transmitted to a certain receiver. Of course, the receiver will be possessed by the sanitary crew, himself.
This mini receiver can be easily connected to a crew’s belt like a lapel does. It was consists of many simple parts such as a small green LED that will blink as soon as the receiver received the frequency, a small circular speaker in a size of a dress button which will protest in continuous beeps alongside with the lighting of the green LED and a small LCD monitor like those found in pagers that will display a text such like “Sanitation needed for Table 2” in order to help the sanitary crew locate the right table.
Basically, the logic behind this new invention is simple. The customer must press the button before leaving. It will automatically transmit the frequency to the receiver. As soon as the receiver’s speaker protest with continuous beeps and green LED blinked, the sanitary crew can immediately respond to the right table to be cleaned. In that way, no untidy tables will disregarded and all tables will be clean even before a new customer will occupy the table.
It is efficient in terms of service from the sanitary service crew. It is customer friendly for it will leave no mess before any next customer will take over the table and it increase the sanitary crew’s attentiveness towards monitoring sanitary problems in both the floor and tables.
Another scenario I had observe around the vicinity of any fast food chains are those found on a customer’s lavatory where a certain customer can wash his or her hands. Though I never found another problem with it, I found great new innovations that will improve the current state of the lavatory. Here, I give you the present situation in the lavatory which still possessed an ability to be improvised.
After a customer of a fast food chain had consumed his value meals, basically, there will be food grease or salt pigments stick on your fingers. And to remove that, he needs to wash his hands in the lavatory. The scenario is, he will go to the lavatory, turn the faucet on and apply soap on his hands then rinse then let it dry under a dryer. Typically, it goes that way and I had seen no problem with that. But the mere facts that it can be still improvised to the betterment of the customer, a new idea of a technology coursed down my brain in an instant. This new idea of a better lavatory for hand washing provides the following benefits:
  • To lessen the customer’s effort
  • To avoid bar soaps because it poses more germs than liquid soaps.
  • And make hand washing convenient for a costumer.
Instead of using the typical soap bottle or faucet, this technology replaces the traditional soap and faucet. It is comprised with three rectangular shapes place side by side. The first one is the WATER TUBE which is connected to the water pipes to release soft amount of water. The second is the SOAP TUBE that contains a container of liquid soap that is refillable after being emptied. The last one is DRYING TUBE that can dry hands after a customer can rinse. All of the tubes had sensors underneath it and beside where the water, soap and heat escape.
Costumers need not to open a faucet neither press a bottle of soap. All they need to do is place their hands underneath the WATER TUBE where the sensors and when the sensor detected your hand temperature, water will start showering for an estimated time. Same goes with the SOAP TUBE. Just place your hands beneath it and let the sensor detect your temperature, then, a certain amount of liquid soap will be ejected from the tube towards your hands. If the customer finished rinsing his hand with water, he can place his hands underneath the DRYING TUBE and let it dry your wet hands.
This way any customers can feel more convenient in using this all new and improved hand washer. This may not sound new but this is another milestone for the improvement and benefits of the customers.

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